In those circumstances, it may be better to use the phrase, "To Whom It May Concern." Addressing your message to the wrong person could create confusion or look unprofessional. However, you should only include a person's name if you're sure they'll be the one receiving your email or letter. Today, it's much easier to find the names of HR managers, department heads and other decision-makers you may be attempting to reach. This greeting was developed before the existence of the internet when it was more difficult to identify people's job roles by researching companies, online public directories or professional organizations. "To Whom It May Concern" isn't a typical greeting in modern professional letters. Related: How To Write a Formal Letter (With Examples) For example, if you're writing a cover letter as part of a job application and it's unclear who will review your application from the job posting, it makes sense to start your letter with "To Whom It May Concern." Traditionally, the phrase "To Whom It May Concern" is used in business correspondence when you don't know the recipient's name or are not writing to one person. View more jobs on Indeed View more Why do people use the greeting "To Whom It May Concern"?
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